![]() Hicks Complex – 1693 Freeman Road, Jonesboro, GA 30236 – 5 p.m.Ī drop box is also provided for after-hours payments. Water Authority Complex (Main Office)/Drive ThruĪ drop box is also provided for after-hours payments. Pay in Person at CCWA Customer Service LocationsĬCWA’s two Customer Service locations accept cash, check or money order. If a bill is not received or if a payment might be late, customers are encouraged to call the CCWA at (770) 960-5200, then press 5, as soon as possible to rectify the situation. If payment is not received within 20 days from the date of the bill, a 10% late fee is added to the billed amount. The amount is due upon receipt of the bill. We accept cash, check, money order, credit and debit cards. If you have questions about your bill or are experiencing a hardship, contact us at 770.960.5200.ĬCWA bills customers monthly. We will work with customers who may be experiencing a financial hardship due to COVID-19. The Clayton County Water Authority understands the importance of all customers having water service to help fight the spread of Coronavirus/COVID-19. We ask that all visitors abide by social distancing guidelines and remain at least six (6) feet apart.Only one (1) person per family or transaction is allowed in the lobby at one time.The maximum number allowed at one time in the Battle Creek Road lobby is 10 and the maximum number allowed at one time in the Forest Park lobby is 4. We are limiting the number of customers/visitors at one time to allow for social distancing.If you have any symptoms related to COVID-19, please use our drive-thru service instead of coming inside. ![]() ![]() Not Available Dams for which the downstream hazard potential is restricted to approved government users.In an effort to protect employees, customers and visitors from the spread of COVID-19, we have enacted the following guidelines: ![]() Undetermined Dams for which a downstream hazard potential has not been designated or is not provided. Losses are principally limited to the owner's property. Low Dams assigned the low hazard potential classification are those where failure or mis-operation results in no probable loss of human life and low economic and/or environmental losses. Significant hazard potential classification dams are often located in predominantly rural or agricultural areas but could be in areas with population and significant infrastructure. Significant Dams assigned the significant hazard potential classification are those dams where failure or mis-operation results in no probable loss of human life but can cause economic loss, environment damage, disruption of lifeline facilities, or impact other concerns. Hazard Potential Classification High Dams assigned the high hazard potential classification are those where failure or mis-operation will probably cause loss of human life. Not Available Dams for which the condition assessment is restricted to approved government users. Not Rated The dam has not been inspected, is not under state or federal jurisdiction, or has been inspected but, for whatever reason, has not been rated. Unsatisfactory A dam safety deficiency is recognized that requires immediate or emergency remedial action for problem resolution. Investigations and studies are necessary. POOR may also be used when uncertainties exist as to critical analysis parameters which identify a potential dam safety deficiency. Note: Rare or extreme event is defined by the regulatory agency based on their minimum Poor A dam safety deficiency is recognized for normal operating conditions which may realistically occur. Risk may be in the range to take further action. ![]() Rare or extreme hydrologic and/or seismic events may result in a dam safety deficiency. Fair No existing dam safety deficiencies are recognized for normal operating conditions. Acceptable performance is expected under all loading conditions (static, hydrologic, seismic) in accordance with the minimum applicable state or federal regulatory criteria or tolerable risk guidelines. Coastal Plain Experiment Station Pond DamĬondition Assessment Satisfactory No existing or potential dam safety deficiencies are recognized. ![]()
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